Skip to main content

Little know facts about Ozonetel

By C Chaitanya
In this startup ecosystem, the people with the money generally can influence a narrative. So sometimes, we have to use our own publishing space to talk about ourselves :)
So this post is about that. It just reinforces some lesser known but important facts about Ozonetel.

Fact 1: Ozonetel is the company which first introduced cloud telephony to India. This fact is easily provable, thanks to the Internet web archive :)

Fact 2: First to cross a billion calls in cloud telephony in India

Fact 3: One of the very few companies in India which has an open API. Though documentation can be improved a lot, at least the API is open to the public. You can sign up today at http://kookoo.ozonetel.com and start building

Fact 4: Though we bootstrapped to startup, over the course of our journey, we have raised more than a million dollars of angel money. Mainly from families, friends and customers.

Fact 5: One of the few companies which have crossed $4 million in ARR with just Indian customers. Almost all our customers are Indian. This should change this year as we are looking at going international.

Fact 6: Most people dont know all the offerings we have. Many people don know that KooKoo belongs to Ozonetel :). Those who work on KooKoo dont know Cloudagent, the cloud call center belongs to us. Even few know that we have a basic cloud call center called as CA Lite for startups :)

Fact 7: The biggest IVR platform in India with more than 40 million subscribers runs on KooKoo,Ozonetel.

Fact 8: Cloudagent is not just for voice processes. We support even email and chat agents.

Will update this post with more facts when I remember them :)

Popular posts from this blog

Integrating Arborjs with Angular to create a live calls dashboard

By C Chaitanya
Arborjs  is a cool graph visualization library. Angular  is one of the best JavaScript frameworks and we have been using Angular in a lot of our front end development. When you handle millions of calls, proper visualization becomes very important. Without proper visualization, you can get lost in the mountains of data. So we spend a lot of time to come up with good visualizations to represent the data. Since we loved the cool way in which Arbor represented graph data, we could not wait to hook it up with Angular. Because of Angular's two way data binding, when you hook up Angularjs with Arbor.js you can get a dynamically updated visualization of graph data with cool animations. To give back to the community, we have put up the code online at Github . Basically we have created an Angularjs directive for Arborjs. Please feel free to fork the code and add extensions and use it for your own visualizations. The code is self explanatory with comments inline. Best way to ...
Read more

First Post

By C Chaitanya
In this blog, I will be talking about my experiences in trying to build a cloud telephony platform , KooKoo . Along the way I will also be talking about different design choices I made, good programming practices and the IVR domain in general. For technoratti: NNFJW8EW86C3
Read more

Cloud Telephony-History and state of the art

By C Chaitanya
Well, its been 11 years since Twilio launched their voice API in November 2008. I would say that was a major turning point in the cloud telephony industry. Before that, for people to build telephony applications, you either had to depend on proprietary platforms like Avaya dialog designer or build on arcane technologies like VXML which again was supported at varying degrees by the incumbents. Enter Twilio with their voice API and the industry changed for the better. Since it's been almost 11 years now I thought now might be a good time to do a comprehensive review of the cloud telephony industry as a whole in general and in India in particular. The Beginning Twilio was undoubtedly the startup which ushered in the era of cloud telephony. They started in November 2008. At that time in India, we at Ozonetel had launched a hosted VXML platform. There were no takers. After all who coded in VXML :) So when Twilio launched and we saw them take off, we immediately realized tha...
Read more