So finally we are taking the plunge. After serving only Indian customers ever since we started up, we are going offshore. This month we have launched in the US with a new product, http://getkookoo.com For the US launch, we decided to come up with a new product instead of taking our current products to the new market. We made this decision mainly because our current products have been tuned to the Indian market conditions and many features will not make sense in the US market. Since we wanted to do a new product, we went ahead and came out with a very cool new UI/UX. Will do a blog post later on how we came up with the design. So why yet another cloud call center or cloud pbx? Isn't the market saturated? We had these same questions. So we came up with some USPs to differentiate ourselves from the crowd. We decided to charge only for call minutes. We are the only cloud call center with zero agent rentals. Pay for only what you use. Sort of like the Twilio for call cente
Our hits and misses while building a scalable cloud telephony platform KooKoo, Ozonetel.