Cloud Telephony Experiments

We are starting of the new year with a new partnership. Thanks to Aksharspeech( http://www. aksharspeech.com/ ) the <playtext> tag now supports Hindi and Telugu with Kannada coming soon. Just mention the language in the attribute "lang" With this, developers can now build telephony applications with text to speech in local languages. We also thank Aksharspeech for working with us in integrating the services . This attribute is free to try in the KooKoo developer account. For paid accounts to use this, there will be an extra charge of Rs.500 per KooKoo account per month. Example XML: <?xml version="1.0" encoding="UTF-8"?><response filler="yes">        <playtext speed="2" quality="normal" lang="TE">తలుగు పన        చసతుంద</playtext>        <playtext speed="2" quality="normal">In English</playtext>        <playtext speed="2...

Another Startup Weekend is here, this time in Delhi and as usual KooKoo, Ozonetel is proud to be associated with the event. I will be attending the event and will be around to help the participants to build stuff on KooKoo  if needed. Startup weekend has certainly come a long way in India and it is really pleasing to see the ecosystem slowly building up. Recognition to Startup Weekend and the teams participating in the event has certainly gone up with more and more partners joining the event. And this time, the prizes are just awesome. It makes me want to do another startup :). For teams participating in the Delhi Startup Weekend, the following are a sampling of the prizes: KooKoo - 3 months free Silver egg plan. CPBX - 3 months free One India plan. Directi - Free domain and hosting for winning team Morpheus - Direct entry to a selected team to the new Morpheus batch. And I am not even counting the prizes which will be revealed at the event. Suffice to say, that a...

It has always been our vision to be the platform of choice for telephony application developers. Now that the core platform has stabilized over the past year we are looking at improving the ecosystem by providing more services on top of the telephony platform. Payments have been a big problem in India. A lot of transactions in India actually end with cash on delivery. An innovative new startup called Gharpay  has come up with a solution for the offline payment collection problem. In their own words Gharpay is a doorstep cash payment network. Accepting cash payments was painful before we started with the mission of making it easy for you and your customers. Most of your customers don't want to or can't pay you online. Accepting cash through Gharpay means more people can pay you and you don't have to change any process flow.  Please visit their site to get more information on how they work. We at KooKoo immediately saw a synergy and thought that it would be real...

It has always been the goal of KooKoo to marry the web world with the telecom world. If you look at the web world, there are a host of services which analyze user behavior on websites and this helps in user retention, reducing bounce rates etc. But the same is lacking in the telecom world. Wouldn't it be great if we could just use the web analytic engines and apply them to the telecom domain. That's exactly what we plan to do in this blog post. We will show you how you can link your KooKoo code with Mixpanel so that you can do call analytics using Mixpanel . For our example, lets take a simple scenario. Let's say we are a deals site and we are providing deals on phone. Every day we offer 2 deals and we want to track. If the customers choose a deal, they can either buy directly or talk to an agent. The code for this in KooKoo can be found at ( Initial Code ) As you can see, this is plain vanilla KooKoo code which asks the user to select a deal and processes the...

Back in November, Techcrunch published an article, The Phone Call Is Dead . That really set the alarm bells ringing as we had just started working on our startup, KooKoo , whose main purpose was to allow people to make and receive phone calls programatically. A leading blog like Techcrunch writing an obituary about the main feature of your startup is really not the best way to start :). Then I saw another article, Phone Numbers Are Dead ,by SayNow (This was actually an earlier article, but I saw it later). Ok, so phone numbers are dead and the phone call is also dead. Shit. Did I choose a wrong startup idea? Then I thought, But what about 911(or 108 or other emergency numbers). Is that number dead too? What about birthday wishes and new year wishes? Will I not get a call for those anymore? What about the 123 different ways in which people are using calls? What if someone wants to communicate with me immediately?Well, they can email me.Or maybe, they could tweet me or post on...

The short way: Register for an Issueburner account Register for a KooKoo account Download support.zip and unzip it in your web server root. Update your KooKoo URL in the settings page after you login. The URL should point to support.php on your web server. So if your webserver is at http://www.mycompany.com and you have unzipped support.php in the web server root directory, then your URL should be http://www.mycompany.com/support.php Publish the KooKoo phone number and your pin and your support email id to start interacting with your customers. If you do not want the pin number, just upgrade your KooKoo account to get a phone number for your business. Login to Issueburner to start monitoring your support calls and emails.  The Shortest way: Send an email to support@kookoo.in and we will set it up for you :) The long way: You have setup a business and you have acquired your first customers. They start using your product/service and most of them are happy....