Cloud Telephony Experiments

Rant start : Have been seeing and hearing a lot about digital payments in India and how it will make us the best country in the world and how it will solve all our problems. And the path chosen by our tech brethren to move payments in India along the digital path is through apps. Because you know, apps are sexy. Apps are the in thing. Apps are the next best thing since sliced bread. Apps allow you to track the customers. Profile them . Make money out of them. Only problem, majority of India does not have a smartphone and those who have, do not want to install too many apps. The funny thing is, if you really want to enable consumers to transact digitally, there is a ready made channel available. It does not even need an Internet connection. It does not even need a user to be literate. Its the lowly voice channel on the telco networks. And on that channel we can build the original apps, also known as IVRs . But IVRs are not sexy. They just get the job done. And marketing ...

It has always been our vision to be the platform of choice for telephony application developers. Now that the core platform has stabilized over the past year we are looking at improving the ecosystem by providing more services on top of the telephony platform. Payments have been a big problem in India. A lot of transactions in India actually end with cash on delivery. An innovative new startup called Gharpay  has come up with a solution for the offline payment collection problem. In their own words Gharpay is a doorstep cash payment network. Accepting cash payments was painful before we started with the mission of making it easy for you and your customers. Most of your customers don't want to or can't pay you online. Accepting cash through Gharpay means more people can pay you and you don't have to change any process flow.  Please visit their site to get more information on how they work. We at KooKoo immediately saw a synergy and thought that it would be real...