Cloud Telephony Experiments

As a next step to provide pan India coverage, Ozonetel launches KooKoo services in 3 new locations,  Kolkota, Delhi and Pune. With this, KooKoo is now present in 7 locations: Hyderabad Bangalore Chennai Delhi Mumbai Kolkota Pune KooKoo users can now get local numbers from all these locations and build their voice services like IVR System and PBX systems . Please let us know in the comments where would you like to see KooKoo service next and we will try our best to provide the service in that location at the earliest.

Use Case: Customers order items on websites. To know the status of their order, customers have to visit the website, login and select the order. Suggestion: Provide order details over phone Advantages: Users need not be connected to the Internet to know the status of the order. Solution: 1.Ask the user to enter his phone number while placing the order. 2.Store the phone details along with the order. 3.When the customer calls the KooKoo number, KooKoo passes the caller id in the "cid" parameter. 4.Query your database for the order details based on the caller phone number. 5.Play the order details using <playtext> tag. [Update] Code: $link = mysql_connect ( 'hostname' , 'username' , 'yourPassword' ); mysql_select_db ( 'database_name' , $link ); $sql = " select * from orders where phone_number=$_REQUEST['cid'] " ; $result = mysql_query ( $sql , $link ) or die ( mysql_error ()); $row = mysql_f...