Improved Functionality & Comprehensive Solution for Exemplary Customer Performance! Having a full view of the customer is important to customer lifecycle management and hence the overall customer experience. And, one of the big places to look for enhancing visibility into all things customer related is obviously tight integration with various capabilities with customer relationship management (CRM) capabilities. On this score, Kreato and Ozonetel have partnered together to provide a comprehensive solution for businesses to manage their customer communication online and offline. Ozonetel's cloud contact center, CloudAgent is deeply integrated with the core Kreato products so that the calls can be handled intelligently and efficiently by the call center agents. The integration provides businesses with a cost-effective, enhanced customer management solution. Improves Functionality & Efficiency of Your Contact Center The cloud piece of this is a major attraction. Wi
Our hits and misses while building a scalable cloud telephony platform KooKoo, Ozonetel.