Sunday, May 17, 2015

NGO IVRs powered by KooKoo-Ozonetel

In India, Cloud telephony is getting increasingly more acceptance and with the result, the telephony APIs are also showing exponential growth with businesses trying to build their custom apps for both telephony and mobile.

Ozonetel’s Kookoo platform supports open APIs and we have over 4000 developers who have registered on our platform. KooKoo is the simplest and easiest way to build telecom applications, IVRs, and outbound campaigns. KooKoo platform can be used to support a wide array of telephony functions. It does not know anything about a business application and it does not store the customer’s data. The ease of building apps using our APIs on KooKoo has made it a favorite in the developer community.

Grameen Foundation India together with Bill & Melinda Gates Foundation is doing a lot of work with the AIDS patients in the marginalized sections of the society. Grameen Foundation India is supporting mobile health initiatives in India through their MOTECH Platform. At the core of the Motech platform, they have used KooKoo to build the apps that send out these reminders and alerts to the AIDs patients. The Treatment Advice by Mobile Alerts (TAMA) program aims to increase treatment for HIV/AIDS patients by sending reminders and alerts to patients and their caregivers. BBC Media Action, CARE and the World Health Program are also collaborating to improve the delivery of maternal and neonatal health services in Bihar using their MOTECH platform.

As more and more customers are leaning towards cloud telephony, there is going to be a huge surge in innovation in telephony applications. Being on the cloud gives customers lot more flexibility with building customized applications. Since each customer has unique requirements, they can now have their own uniquely designed solutions with minimum developer efforts. Ozonetel platform is built in such a way that it does not require extensive programming skills from the developers.