Skip to main content

Best Cloud Telephony Company Award

By C Chaitanya

It’s  been an exciting week for  Ozonetel. Our 4+ years of hard work is finally paying off :)

Soon after being selected as the only Asian Startup to be in the Unilevers’ Foundry 50 Startups list, Ozonetel has won the prestigious Frost & Sullivan ICT Award 2015 for “Technology Innovation Leadership in Cloud Telephony Solutions”

The Crème of Indian ICT Industry was Recognized and Awarded at 2015 Frost & Sullivan India ICT Awards.

Companies were felicitated in Enterprise Infrastructure, Emerging Software Products and IT Services, Enterprise Telecom Services, and Mobile & Wireless Categories

We came under the Technology Innovation Leadership in Cloud Telephony Solutions category.

The Technology Innovation Leadership in cloud telephony solutions category will be conferred to the ONE that has shown exemplary growth and performance in 2014 in India. The contenders of this award were evaluated based on the following key criteria:

  • Market share
  • Revenue & revenue Growth
  • Industry Impact
  • Product Impact
  • Application diversity
  • Scalability
  • Visionary innovation
We hope to continue this good work and make business communication easier through our cloud telephony products. Please mail us at sales@ozonetel.com or call us at 1-800-200-0820 to discuss your communication needs.


Labels:

Popular posts from this blog

Integrating Arborjs with Angular to create a live calls dashboard

By C Chaitanya
Arborjs  is a cool graph visualization library. Angular  is one of the best JavaScript frameworks and we have been using Angular in a lot of our front end development. When you handle millions of calls, proper visualization becomes very important. Without proper visualization, you can get lost in the mountains of data. So we spend a lot of time to come up with good visualizations to represent the data. Since we loved the cool way in which Arbor represented graph data, we could not wait to hook it up with Angular. Because of Angular's two way data binding, when you hook up Angularjs with Arbor.js you can get a dynamically updated visualization of graph data with cool animations. To give back to the community, we have put up the code online at Github . Basically we have created an Angularjs directive for Arborjs. Please feel free to fork the code and add extensions and use it for your own visualizations. The code is self explanatory with comments inline. Best way to get s
Read more

First Post

By C Chaitanya
In this blog, I will be talking about my experiences in trying to build a cloud telephony platform , KooKoo . Along the way I will also be talking about different design choices I made, good programming practices and the IVR domain in general. For technoratti: NNFJW8EW86C3
Read more

KooKoo Contact Center integration with WhatsApp

By C Chaitanya
WhatsApp announced the launch of their business API yesterday. This is a big deal. A lot of businesses have been asking for WhatsApp integration and now its a possibility. Twilio has already launched an integration . Won't be long before we see a lot more integrations pop up. The most obvious use case is for support chat bots, alerts and reminders. But we at Ozonetel believe one other use case will become the dominant use case, WhatsApp as a support channel with human agents. We believe WhatsApp will become a dominant channel in contact centers world wide. There are multiple reasons for this: WhatsApp is ubiquitous. Everyone has the app. WhatsApp interface is well known to all customers. It is feature rich. You can share audio, video, location etc in the app itself. You can integrate bots for repetitive tasks. Being the leaders in cloud contact center solutions, we at Ozonetel knew that we had to integrate with the WhatsApp channel as early as possible.
Read more