Skip to main content

Tools used for monitoring KooKoo

When you are managing 100s of physical servers across 12 data centers across the country and when developers are hitting your API more than 20 million times in a day, you will need tools to help you out.

We use a lot of tools to monitor KooKoo and Cloudagent and the following is a list of some of the tools we use. Hope others will find the list helpful in their own monitoring needs. These are very common tools and nothing extraordinary, but they get the job done :)

1. Nagios: The most important tool. We have created more than 20 custom plugins to monitor our custom telephony infrastructure.

2. Munin: Has been invaluable in helping us identify resource usage especially when some rouge processes started hogging up the resources.

3. Snort: Has been responsible for identifying attacks in our networks.

4. Monit: Monitors all our main processes and brings them up automatically when they go down.

5. Linux commands: top, htop, ntop, ps, iostat, pmap, netstat, wireshark, ngrep, traceroute etc

6. Apachetop: A small tool to monitor our web servers.

7. RRDtool: For monitoring time series data.

In addition to these tools, we have hacked together more than 30 small Perl scripts which do a lot of clean up and monitoring activities.

We also have 5 web applications which collect timing data, log information, error information etc and display them graphically.

We hope to release these scripts sometime soon on Github.

And if all these scripts and tools fail, we have the most important failsafe, people.

We always have system engineers monitoring different parts of the system 24/7 365 days of the year.


Popular posts from this blog

Cloud Telephony-History and state of the art

Well, its been 11 years since Twilio launched their voice API in November 2008. I would say that was a major turning point in the cloud telephony industry. Before that, for people to build telephony applications, you either had to depend on proprietary platforms like Avaya dialog designer or build on arcane technologies like VXML which again was supported at varying degrees by the incumbents. Enter Twilio with their voice API and the industry changed for the better. Since it's been almost 11 years now I thought now might be a good time to do a comprehensive review of the cloud telephony industry as a whole in general and in India in particular. The Beginning Twilio was undoubtedly the startup which ushered in the era of cloud telephony. They started in November 2008. At that time in India, we at Ozonetel had launched a hosted VXML platform. There were no takers. After all who coded in VXML :) So when Twilio launched and we saw them take off, we immediately realized tha...

Telugu ASR speech data collection

Image Source: IIIT-H Developing an indigenous ASR for Indian languages has been a goal for us since a long time. In that regard we have been experimenting a lot, trying out various neural network architectures.  While doing these experiments we found that there was no good dataset for Indian languages. While discussing with IIIT professors we got to know that the government of India was also exploring options to generate a good dataset. We immediately offered our help and our platform for this endeavor. So, as a starting step we have come up with a few campaigns to encourage users to donate speech data. We wanted to make it fun, so our first few campaigns are along the lines of JAMs(Just a Minute speech topics) etc. A topic will be provided and you need to speak for a minute on that topic. We have started this campaign for college students to start with. Of course anyone can participate and contribute their data. The more the merrier :) We will adding a lot more innovative ways ut...

Google's approach to business communication

 Google has been making silent moves in the business communication space. Google has mostly lost the instant messaging wars. But it does not want to lose the business communication war. WhatsApp, Instagram, Twitter and Facebook have been making their own moves to enable businesses to reach their customers through their channels. Its all about who has control over the communication channels. Especially communication which leads to business. That's where the money is. Currently, Google is the king of search and most online transactions start with a Google search. FB, Amazon, Apple and others want to change that. They want the search to start on their properties. And they have started making the moves. WhatsApp business allows small businesses to conduct their transactions on WhatsApp. FB and Instagram have long supported small businesses to manage their business on their channels. Apple has also made some nice moves with Apple business chat. They have integrated a whole shopping expe...