Cloud telephony for Gujarat

નમસ્તે ગુજરાત

Well, after almost two years, KooKoo enters Gujarat. We formally entered Gujarat on May 1st. I still don't understand why we took so long to enter Gujarat. Well, that mistake has now been corrected and we are now in Gujarat and all our services are live, including our cloud PBX product BizPhone and our cloud call center product Cloudagent

Gujarat is certainly the land of business men and all the servers we deployed are running at full occupancy in record time. We had to add more servers within two days and now we have more capacity and ready to service more businesses.

A map of the KooKoo service locations in India is given below. The states marked in violet will be live in a couple of months.

So businesses in Gujarat, if you are looking for cloud based call centers, please sign up for Cloudagent. If you want a cloud PBX system for your office to manage your extensions, sign up for BizPhone. and finally, if you want to develop innovative telecom applications and value added services(VAS), sign up for a free developer account in KooKoo and choose a 079 number for your business.

Integrating Arborjs with Angular to create a live calls dashboard

Arborjs is a cool graph visualization library. Angular is one of the best JavaScript frameworks and we have been using Angular in a lot of our front end development. When you handle millions of calls, proper visualization becomes very important. Without proper visualization, you can get lost in the mountains of data. So we spend a lot of time to come up with good visualizations to represent the data. Since we loved the cool way in which Arbor represented graph data, we could not wait to hook it up with Angular. Because of Angular's two way data binding, when you hook up Angularjs with Arbor.js you can get a dynamically updated visualization of graph data with cool animations. To give back to the community, we have put up the code online at Github . Basically we have created an Angularjs directive for Arborjs. Please feel free to fork the code and add extensions and use it for your own visualizations. The code is self explanatory with comments inline. Best way to get s

First Post

In this blog, I will be talking about my experiences in trying to build a cloud telephony platform , KooKoo . Along the way I will also be talking about different design choices I made, good programming practices and the IVR domain in general. For technoratti: NNFJW8EW86C3

Google's approach to business communication

Google has been making silent moves in the business communication space. Google has mostly lost the instant messaging wars. But it does not want to lose the business communication war. WhatsApp, Instagram, Twitter and Facebook have been making their own moves to enable businesses to reach their customers through their channels. Its all about who has control over the communication channels. Especially communication which leads to business. That's where the money is. Currently, Google is the king of search and most online transactions start with a Google search. FB, Amazon, Apple and others want to change that. They want the search to start on their properties. And they have started making the moves. WhatsApp business allows small businesses to conduct their transactions on WhatsApp. FB and Instagram have long supported small businesses to manage their business on their channels. Apple has also made some nice moves with Apple business chat. They have integrated a whole shopping expe

Cloud Telephony Experiments

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