Skip to main content

KooKoo office hours

By C Chaitanya
So finally, we have grown big enough to move to a new office space :)

We just finished moving and though the smell of paint is still there we thought it would be good to start KooKoo office hours. We constantly get a lot of queries on how to build on KooKoo and what can be built using KooKoo(Though I hate to admit it, the documentation can be improved). So we thought, if we have a fixed time, we can meet up with the developers and discuss things with them. Plus, a lot of people have already built cool applications on KooKoo and we thought it would be great to meet them.

So, starting from next week, every Thursday from 2:00 to 4:00 we will have KooKoo office hours. So what can you expect from the KooKoo office hours?

1. We will have KooKoo developers standing by to help you build your next big thing.
2. We will have talks on KooKoo best practices.
3. We can ideate and discuss what is possible with KooKoo.
4. You can give us suggestions on what features need to be added on KooKoo.
5. Or if all this gets boring, we can just chat and have fun. We should get a TT table and a PS3 pretty soon.

Hope to see you all in our office soon.

View Larger Map
Labels:

Popular posts from this blog

Integrating Arborjs with Angular to create a live calls dashboard

By C Chaitanya
Arborjs  is a cool graph visualization library. Angular  is one of the best JavaScript frameworks and we have been using Angular in a lot of our front end development. When you handle millions of calls, proper visualization becomes very important. Without proper visualization, you can get lost in the mountains of data. So we spend a lot of time to come up with good visualizations to represent the data. Since we loved the cool way in which Arbor represented graph data, we could not wait to hook it up with Angular. Because of Angular's two way data binding, when you hook up Angularjs with Arbor.js you can get a dynamically updated visualization of graph data with cool animations. To give back to the community, we have put up the code online at Github . Basically we have created an Angularjs directive for Arborjs. Please feel free to fork the code and add extensions and use it for your own visualizations. The code is self explanatory with comments inline. Best way to get s
Read more

First Post

By C Chaitanya
In this blog, I will be talking about my experiences in trying to build a cloud telephony platform , KooKoo . Along the way I will also be talking about different design choices I made, good programming practices and the IVR domain in general. For technoratti: NNFJW8EW86C3
Read more

KooKoo Contact Center integration with WhatsApp

By C Chaitanya
WhatsApp announced the launch of their business API yesterday. This is a big deal. A lot of businesses have been asking for WhatsApp integration and now its a possibility. Twilio has already launched an integration . Won't be long before we see a lot more integrations pop up. The most obvious use case is for support chat bots, alerts and reminders. But we at Ozonetel believe one other use case will become the dominant use case, WhatsApp as a support channel with human agents. We believe WhatsApp will become a dominant channel in contact centers world wide. There are multiple reasons for this: WhatsApp is ubiquitous. Everyone has the app. WhatsApp interface is well known to all customers. It is feature rich. You can share audio, video, location etc in the app itself. You can integrate bots for repetitive tasks. Being the leaders in cloud contact center solutions, we at Ozonetel knew that we had to integrate with the WhatsApp channel as early as possible.
Read more