Skip to main content

The bots are coming to KooKoo


When we started with KooKoo, it was just a cloud telephony platform. It solved a specific need of allowing developers access to the telephony stack to build telephony apps using web programming languages. But as it matured, we knew that just voice would not be sufficient.
We already integrated with email and social media for specific customers based on their requirements. But it was not at a platform level.
So when Facebook launched their API we knew it was a perfect fit for KooKoo. We went ahead and integrated FB messenger API in KooKoo. Since Telegram, Slack and others also have well defined bot APIs, it was easy to integrate those also. Though we completed the integration in a couple of days, the FB review process took forever and finally they accepted our bot :)
So today we announce an early release version of our KooKoo chat bot API. Using simple XML tags you can now build your chat bots on KooKoo. All the 10,000+ developers on our KooKoo platform now have access to the bot API.
If you have already built a KooKoo app, building a Facebook bot is as easy as just replacing the <playtext> tags with <chat-reply> tags.

Sign up for an early release here,http://kookoo.ozonetel.com/chatbots.html.
You can play with our Ozonetel bot here


The main advantages you get by using our KooKoo platform is a single platform to manage all your communication needs. No need to learn new bot APIs everytime they release. KooKoo provides the abstraction. KooKoo will also take care of basic NLP processing for you. You can also integrate phone calling support with your bot API to provide a true multi channel experience to your users.

Popular posts from this blog

First Post

In this blog, I will be talking about my experiences in trying to build a cloud telephony platform , KooKoo . Along the way I will also be talking about different design choices I made, good programming practices and the IVR domain in general. For technoratti: NNFJW8EW86C3

Google's approach to business communication

 Google has been making silent moves in the business communication space. Google has mostly lost the instant messaging wars. But it does not want to lose the business communication war. WhatsApp, Instagram, Twitter and Facebook have been making their own moves to enable businesses to reach their customers through their channels. Its all about who has control over the communication channels. Especially communication which leads to business. That's where the money is. Currently, Google is the king of search and most online transactions start with a Google search. FB, Amazon, Apple and others want to change that. They want the search to start on their properties. And they have started making the moves. WhatsApp business allows small businesses to conduct their transactions on WhatsApp. FB and Instagram have long supported small businesses to manage their business on their channels. Apple has also made some nice moves with Apple business chat. They have integrated a whole shopping expe

Integrating Arborjs with Angular to create a live calls dashboard

Arborjs  is a cool graph visualization library. Angular  is one of the best JavaScript frameworks and we have been using Angular in a lot of our front end development. When you handle millions of calls, proper visualization becomes very important. Without proper visualization, you can get lost in the mountains of data. So we spend a lot of time to come up with good visualizations to represent the data. Since we loved the cool way in which Arbor represented graph data, we could not wait to hook it up with Angular. Because of Angular's two way data binding, when you hook up Angularjs with Arbor.js you can get a dynamically updated visualization of graph data with cool animations. To give back to the community, we have put up the code online at Github . Basically we have created an Angularjs directive for Arborjs. Please feel free to fork the code and add extensions and use it for your own visualizations. The code is self explanatory with comments inline. Best way to get s