When we started with KooKoo
, it was
just a cloud telephony platform. It solved a specific need of
allowing developers access to the telephony stack to build telephony apps using web programming languages. But as it matured, we knew that just voice would not be sufficient.
We already integrated
with email and social media for specific customers based on their requirements. But it was not at a platform level.
So when Facebook launched their API we knew it was a perfect fit for KooKoo. We went ahead and integrated FB messenger API in KooKoo. Since Telegram, Slack and others also have well defined bot
APIs, it was easy to integrate those also. Though we completed the integration in a couple of days, the FB review process took forever and finally they accepted our bot
So today we announce an early release version of our KooKoo
API. Using simple XML tags you can now build your chat bots
on KooKoo. All the 10,000+ developers on our KooKoo platform now have access to the bot
If you have already built a KooKoo app, building a Facebook bot
is as easy as just replacing the <playtext
> tags with <chat-reply> tags.
Sign up for an early release here,http://kookoo.ozonetel.com/chatbots.html
You can play with our Ozonetel bot
The main advantages you get by using our KooKoo platform is a single platform to manage all your communication needs. No need to learn new bot
they release. KooKoo
provides the abstraction. KooKoo
will also take care of basic NLP processing for you. You can also integrate phone calling support with your bot
API to provide a true multi channel experience to your users.