Chat bots were big in 2017. Then the hype died down a little bit. We still have a lot of chat bots. But now the chat bots are more practical and solve real problems. Chat bots have their space and they solve a problem. But as we all know, voice is more natural. What if we can have a chat bot interface on the voice channel. Well, as I explained in my previous blog post , you always could build a voice bot on Kookoo . But now with the launch of Kookoo speech API , it has become much easier to build voice bots using Kookoo. In fact if you have already built a chat bot( Xploree , Verloop , FB messenger, Alexa etc), adding a voice channel to your bot is as simple as just signing up for Kookoo and enabling the service. A simple pipeline to convert your chat bot to voice bot Lets say you have chat bot that gives information about State Tourism . Its obviously a request response conversation model where the user types a request and the bot responds. So current flow might be(I have si
Our hits and misses while building a scalable cloud telephony platform KooKoo, Ozonetel.