Almost two years back, when we had launched the KooKoo platform, we were evangelizing the platform waiting for some innovative company to come along and build cool telephony apps . The real power of a platform is realized only through awesome developers. It was at this time that we got a mail Vivek Arya from Makesense to our support mail id(email@example.com) . He was asking some questions about whether KooKoo can do this and KooKoo can do that. So, to answer his questions, I got on a call and heard about his application. I just loved it the first time I heard about it. They had developed algorithms for semantic search using NLP and wanted to add a phone channel to automate the candidate screening process on an IVR. I said, go ahead and we will try to help you in whatever way we can. Incidentally, after the call with Vivek, I had remarked to my colleagues that very soon Makesense would be a prime candidate for acquisition by Naukri. Who knew that it would be so prophetic :) Las
Our hits and misses while building a scalable cloud telephony platform KooKoo, Ozonetel.