Cloud Telephony Experiments

We found an innovative use case of telephony by Savdhan.in  We spoke to the founders about their idea and got the following responses: 1. What was the main reason for building this? Deepankar:    To enable 100% women to utilize those important minutes without letting the surroundings know. 2. How are you planning on monetizing this? Deepankar:  Currently it is free and we will take a call if the SMS cost is unmanageable. 3. Any new features that are forthcoming? Deepankar:    Lots of features in terms of audio playback, sirens, location etc, but only if we get some good traction. Overall, its a pretty neat service and has some good use cases. Coming on the heels of the Delhi rape case, the use case may resonate with users. We think, the app has a lot more potential than the main use case. It could be a good group communication app. Just like we can create a group for alerting in case of emergencies, maybe we can create groups for differ...

While building an IVR , you can convey information to your customers either by playing an audio( <playaudio> ) or converting text to speech( <playtext> ). Playtext can be used for dynamic content and playaudio is used for static content. KooKoo supports text to speech in only Indian English as TTS in other languages are not yet of high quality. So to support Indian languages at least in a limited domain, we are releasing a new tag <say-as> which provides the language packs for 10 Indian languages. Using this you can now play dates, numbers, currencies in 10 Indian languages. The tag is intelligent enough to play the text in a grammatically correct fashion depending on the language. Combining say-as tag with playaudio tag you can create IVR system  which sound very professional instead of the robotic TTS voice. You will still need to use the playtext tag to play TTS for dynamic text like names, addresses etc.