Using KooKoo, group buying sites can build simple telephony applications opening up another channel to reach their customers. We can have an application which does the following: 1. When users call, if it is a first time caller, ask the user to select his preferences and link his phone number on the website (which is anyway being done in most group buying websites) 2. The next time the user calls, fetch his preferences from the database and play back the deal to him in his preferred language. 3. If necessary, you can connect the caller to the business directly or process payment over the IVR system . The advantages with this approach are: 1. No more spam as callers call to know the deals 2. Play back the deals in multiple languages. 3. Reach more customers. This can be achieved in 10 lines of code as shown below. <?php require_once('response.php');// this is kookoo library. You can download it from KooKoo website. $r= new Response(); if($_REQUEST['e...
Our hits and misses while building a scalable cloud telephony platform KooKoo, Ozonetel.