Cloud Telephony Experiments

We have always wanted to be a company which owns the full stack. That is the reason we built our own PRI cards, we built our own telephony stack and the web stack. As of today, we are adding one more layer in our KooKoo stack, Speech . You can now view all our speech products at http://speech.ozonetel.com This sub domain has been in the making for the last two years. We have already deployed our speech products on the KooKoo platform for a couple of very successful projects. And now, we have made it available for general release. All KooKoo developers can start using these speech products in their cloud telephony applications. In case you want this to be enabled for your account, please reach out to sales@ozonetel.com  These speech tools will help you to reduce agent cost by using speech recognition driven IVR flows for automated intuitive interaction with customers. They allow you to improve support by identifying callers using speaker verification . You can also do q...

The launch of UPI can be considered as a watershed moment. This has opened up a whole new way of sending and receiving payments and will surely lead to a lot of innovation. The API is really well designed for a government effort. But guess it was expected given the great efforts put in by a lot of volunteers. So,hats off to them. Whenever innovative things happen, you know KooKoo is not far behind :) So, in this blog post, I will show you an easy way to collect payments using a missed call. 1. Register for a KooKoo missed call account. and specify an app URL. You will receive a missed call number. 2. When some one calls on your missed call number, KooKoo makes a http request to your URL with the caller details. 3. Build UPI payment request URL based on specification provided by NCPI . So lets say your VPA is ozonetel@somebank and you need to request Rs.2, your request will be something like, upi://pay?pa=ozonetel@somebank&am=2 . 4. Send this link in an SMS back to the cal...